Day Three: Our couches came in handy on the third day! With attendees suffering from tired feet, we enjoyed welcoming them into our booth's lounge for longer, more in depth conversations. We also loved seeing our new friends we met at the networking events as they stopped by our booth to say hello.
The gathered sentiment of this impressive conference was very motivational, we focused on joining forces with businesses who want to respond to negative online reviewers and make sense of scattered review data. With the power of Force.com, Reputation Studio is able to measure the customer’s sentiment and intent of each product review, then streamline it to the appropriate department. Marketing and Customer Service teams are able to cut their response time in half by responding directly through one central dashboard pertinent to their area of expertise.
We are looking forward to attending next year's IRCE, which will take place June 9-11th in Chicago. Hope to see you there!